{"id":221,"date":"2025-08-08T05:52:21","date_gmt":"2025-08-08T05:52:21","guid":{"rendered":"https:\/\/sti.co.cr\/?page_id=221"},"modified":"2025-08-09T02:22:12","modified_gmt":"2025-08-09T02:22:12","slug":"servicios-2","status":"publish","type":"page","link":"https:\/\/sti.co.cr\/?page_id=221","title":{"rendered":"Servicios"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"221\" class=\"elementor elementor-221\">\n\t\t\t\t<div class=\"elementor-element elementor-element-926c0ea e-con-full e-flex e-con e-parent\" data-id=\"926c0ea\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0ca03 elementor-widget elementor-widget-image\" data-id=\"1e0ca03\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"213\" src=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1024x341.jpg\" class=\"attachment-large size-large wp-image-416\" alt=\"IMG2\" srcset=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1024x341.jpg 1024w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-300x100.jpg 300w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-768x256.jpg 768w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1536x512.jpg 1536w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-2048x683.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db8b393 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"db8b393\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47073ff e-con-full e-flex e-con e-child\" data-id=\"47073ff\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5730de0 elementor-widget elementor-widget-heading\" data-id=\"5730de0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soporte T\u00e9cnico<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6967684 e-grid e-con-full e-con e-child\" data-id=\"6967684\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-76c3b1b e-con-full e-flex e-con e-child\" data-id=\"76c3b1b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d02a87 elementor-widget elementor-widget-image\" data-id=\"2d02a87\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"428\" src=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-768x513.jpg\" class=\"attachment-medium_large size-medium_large wp-image-280\" alt=\"Soporte\" srcset=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-768x513.jpg 768w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-300x200.jpg 300w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-1024x683.jpg 1024w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-1536x1025.jpg 1536w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/tecnologia-asistencia-tecnica-reparacion-conceopt-2048x1367.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f905eef elementor-widget elementor-widget-text-editor\" data-id=\"f905eef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><strong>Soporte T\u00e9cnico<\/strong><\/span><br \/>Mantenimiento y reparaci\u00f3n de hardware.<br \/>Configuraci\u00f3n y soporte de sistemas operativos y software empresarial.<br \/>Resoluci\u00f3n de incidentes menores de redes.<br \/>Instalaci\u00f3n de software a dispositivos.<br \/>Gesti\u00f3n de servicios AD, DNS, DHCP, POP, SMTP, etc.<\/p><p><span style=\"text-decoration: underline;\"><strong>Mesa de Servicios<\/strong><\/span><br \/>Gesti\u00f3n de incidencias y requerimientos mediante plataforma ITSM.<br \/>Escalamiento t\u00e9cnico y seguimiento de SLA (Acuerdos de Nivel de Servicio).<br \/>Reportes peri\u00f3dicos de KPIs de soporte.<\/p><p><span style=\"text-decoration: underline;\"><strong>Mesa de Ayuda<\/strong><\/span><br \/>Atenci\u00f3n al usuario final (nivel 1 y 2).<br \/>Soporte remoto y presencial.<br \/>Documentaci\u00f3n y capacitaci\u00f3n b\u00e1sica a usuarios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33b04a8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"33b04a8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f44d704 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f44d704\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d8845d elementor-widget elementor-widget-heading\" data-id=\"2d8845d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ciberseguridad<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dfd661 e-grid e-con-full e-con e-child\" data-id=\"8dfd661\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82b880a elementor-widget elementor-widget-image\" data-id=\"82b880a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-284\" alt=\"Ciberseguridad\" srcset=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-768x512.jpg 768w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-300x200.jpg 300w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-1024x683.jpg 1024w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-1536x1025.jpg 1536w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/concepto-de-control-de-calidad-estandar-m-2048x1366.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac92846 elementor-widget elementor-widget-text-editor\" data-id=\"ac92846\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Monitoreo continuo de seguridad.<br \/>Gesti\u00f3n y correlaci\u00f3n de eventos.<br \/>An\u00e1lisis de vulnerabilidades.<br \/>Gesti\u00f3n de parches y actualizaciones.<br \/>Concientizaci\u00f3n y entrenamiento en ciberseguridad.<br \/>Simulaciones de ataque.<br \/>An\u00e1lisis de riesgos de seguridad.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11202ef elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"11202ef\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbd8bd4 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"cbd8bd4\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c30e675 elementor-widget elementor-widget-heading\" data-id=\"c30e675\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gesti\u00f3n de Redes<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-152fbc0 e-grid e-con-full e-con e-child\" data-id=\"152fbc0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dea4d0 elementor-widget elementor-widget-image\" data-id=\"8dea4d0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-292\" alt=\"Redes\" srcset=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-768x512.jpg 768w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-300x200.jpg 300w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-1024x683.jpg 1024w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-1536x1024.jpg 1536w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/ciudad-inteligente-futurista-con-tecnologia-de-red-global-5g-2048x1365.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-826e144 e-con-full e-flex e-con e-child\" data-id=\"826e144\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-716c7b7 elementor-widget elementor-widget-text-editor\" data-id=\"716c7b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dise\u00f1o, implementaci\u00f3n y administraci\u00f3n de redes LAN\/WAN.<br \/>Marcas de Equipos gestionados: TP-Link | Mikrotik | Ubiquiti<br \/>Configuraci\u00f3n de routers, switches, AP, etc.<br \/>Configuraci\u00f3n de servicios de enrutamiento, nat, firewall, vpn, etc.<br \/>Monitoreo y optimizaci\u00f3n del rendimiento de red.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1554256 e-con-full e-flex e-con e-parent\" data-id=\"1554256\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-839f6f2 elementor-widget elementor-widget-image\" data-id=\"839f6f2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"213\" src=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1024x341.jpg\" class=\"attachment-large size-large wp-image-416\" alt=\"IMG2\" srcset=\"https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1024x341.jpg 1024w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-300x100.jpg 300w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-768x256.jpg 768w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-1536x512.jpg 1536w, https:\/\/sti.co.cr\/wp-content\/uploads\/2025\/08\/fondo-de-cuadricula-digital-futurista-azul-oscuro-degradado-2048x683.jpg 2048w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soporte T\u00e9cnico Soporte T\u00e9cnicoMantenimiento y reparaci\u00f3n de hardware.Configuraci\u00f3n y soporte de sistemas operativos y software empresarial.Resoluci\u00f3n de incidentes menores de redes.Instalaci\u00f3n de software a dispositivos.Gesti\u00f3n de servicios AD, DNS, DHCP, POP, SMTP, etc. Mesa de ServiciosGesti\u00f3n de incidencias y requerimientos mediante plataforma ITSM.Escalamiento t\u00e9cnico y seguimiento de SLA (Acuerdos de Nivel de Servicio).Reportes peri\u00f3dicos de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-221","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sti.co.cr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=221"}],"version-history":[{"count":66,"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/221\/revisions"}],"predecessor-version":[{"id":443,"href":"https:\/\/sti.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/221\/revisions\/443"}],"wp:attachment":[{"href":"https:\/\/sti.co.cr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}